Terms of Service
Effective Date: January 1, 2026 | Last Updated: April 11, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a binding legal agreement between you ("User," "you," or "your") and NextGenIQ ("Company," "we," "us," or "our"). By accessing, registering for, or using the NextGenIQ AI Visibility Platform (nextgeniq.io) and all related services, features, and content (collectively, the "Service"), you agree to be bound by these Terms in their entirety.
If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service indicates your acceptance of these Terms and any modifications we may make.
2. Description of Service
NextGenIQ is an AI Visibility Platform that monitors how AI engines recommend, feature, and promote your brand across multiple AI-powered search and recommendation systems. Our Service provides:
- •Real-time monitoring of your brand visibility across major AI engines
- •Competitive tracking and intelligence across AI platforms
- •Customizable monitoring queries and alert systems
- •Comprehensive reporting and analytics
- •API access for integration and automation
3. User Accounts and Registration
Account Creation
To use certain features of the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your password and account information. You agree to notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur under your account.
Eligibility
You represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are using this Service on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
4. Subscription Plans and Billing
Subscription Tiers
NextGenIQ offers various subscription plans (Starter, Pro, Agency, and Enterprise) with different features, pricing, and usage limits. Detailed information about each plan is available on our pricing page. You are responsible for selecting the plan that best meets your needs.
Payment Terms
Subscription fees are billed in advance on a monthly basis unless you select an annual plan. All fees are exclusive of applicable taxes, which you are responsible for paying. Payments are processed through secure third-party payment processors. By providing payment information, you authorize the Company to charge your payment method for subscription fees and any other charges incurred through your account.
Billing and Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. You can manage your subscription and cancel anytime through your account settings. Cancellations take effect at the end of your current billing period. No refunds are provided for partial periods, except as required by law.
Failed Payments
If a payment fails, we may suspend your access to the Service until payment is received. We are not responsible for service interruptions due to payment failures.
5. Permitted Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. Specifically, you agree that you will not:
- •Use the Service to monitor or track individuals without proper authorization
- •Violate any applicable laws, regulations, or third-party rights
- •Engage in fraud, misrepresentation, or deceptive practices
- •Attempt to gain unauthorized access to our systems or networks
- •Interfere with or disrupt the integrity or performance of the Service
- •Remove, obscure, or alter any proprietary notices or labels
6. Intellectual Property Rights
NextGenIQ Ownership
NextGenIQ owns all intellectual property rights in the Service, including all software, code, design, layout, features, functionality, text, graphics, images, and all other materials. Your use of the Service does not grant you ownership of any intellectual property rights in the Service or its content.
User-Provided Content
You retain all rights to any content you provide, upload, or create within the Service (such as monitoring queries, custom tags, and reports). By providing content, you grant NextGenIQ a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and distribute your content as necessary to provide and improve the Service.
Data Ownership
You own all data related to your brand, including monitoring results, metrics, and reports generated by our Service. We retain the right to use aggregated and anonymized data for platform improvements and analytics.
7. Prohibited Conduct
You agree not to engage in any conduct that violates these Terms or applicable laws. Prohibited conduct includes, without limitation:
- •Harassing, threatening, or defaming other users or third parties
- •Using automated scripts, bots, or scraping tools to access the Service
- •Attempting to reverse-engineer or decompile the Service
- •Distributing viruses, malware, or malicious code
- •Reselling or redistributing the Service without authorization
8. API Terms
If you use the NextGenIQ API, you agree to comply with our API documentation and usage policies. You are responsible for securing your API keys and maintaining the confidentiality of your credentials. Excessive API usage may result in rate limiting or service suspension. The Company reserves the right to modify, deprecate, or discontinue API endpoints with reasonable notice.
9. Disclaimers
"As-Is" Service
The Service is provided on an "as-is" basis without warranties of any kind, express or implied. NextGenIQ does not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful code.
AI Recommendations Disclaimer
NextGenIQ monitors and reports on AI engine recommendations and visibility. We make no warranty that our monitoring is complete, accurate, or that the data reflects real-time AI engine behavior. AI engines change their algorithms frequently, and our monitoring may lag behind actual changes. You should not rely solely on our reports for critical business decisions.
No Warranty
To the maximum extent permitted by law, the Company disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law, NextGenIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless NextGenIQ and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
12. Termination
Termination by You
You may terminate your account and cancel your subscription at any time through your account settings. Termination will take effect at the end of your current billing period.
Termination by NextGenIQ
NextGenIQ may terminate your account and access to the Service immediately if you violate these Terms, engage in illegal activity, or otherwise pose a risk to the Service. Termination may result in the deletion of your account data.
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware.
14. Changes to Terms
NextGenIQ may modify these Terms at any time by updating this page. Material changes will be communicated via email or notification on the Service. Your continued use of the Service following notification of changes constitutes your acceptance of the revised Terms.
15. Contact Us
If you have questions regarding these Terms of Service, please contact us:
NextGenIQ
Email: legal@nextgeniq.io
Website: nextgeniq.io
Last Updated: April 11, 2026. These Terms are binding and supersede all prior agreements.